How to contact support

If you need help with your VerifyYou verification, there are a few ways to reach us.

Chat with us:

Use the chat icon on our help center to start a conversation. Our AI assistant can help with most common issues, and you can request a human agent if needed.

Email us:

Send an email to help@verifyyou.io and we'll get back to you as soon as possible.

After a denied verification:

If your verification was denied, you'll see a Contact Support button directly on that screen. Tap it to reach our team.

Before contacting support, try:

• Checking our help articles for your issue

• Refreshing the page and retrying

Please note: we can only help with VerifyYou verification issues. For questions about the platform you're verifying on, contact that platform's support team directly.