Completing verification
What do I need to verify?
You need a mobile device with a front-facing camera and an internet connection. A phone number or email is only needed when the platform uses accounts.
How long does verification take?
Verification is automatic and takes about a minute. Results usually appear within seconds — occasionally extra automated checks take a minute or two.
What happens if my verification fails?
If the camera check doesn't pass, you'll see guidance on what to fix and can try again. Most issues come down to lighting or camera positioning.
Troubleshooting verification
Most verification issues are caused by lighting or camera positioning. Verification must be completed on a mobile device using your front-facing camera...
Why was my verification denied?
If your verification is denied, our system wasn't able to confirm it. If you think it's a mistake, you can contact support.
Why do I need to verify again?
Some platforms ask you to verify again periodically. On the same device you're usually recognized automatically; on a new device it's a quick camera check — no text-message codes.
