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Why do I need to verify again?

Some platforms may ask you to re-verify periodically, depending on their requirements.

Common reasons for re-verification:

  • The platform you're using requires periodic re-verification

  • You're verifying on a new platform for the first time

  • You're using a new device

What re-verification looks like:

  • Same device — you're usually recognized automatically and passed straight through

  • New device or platform — if the platform uses accounts, enter your phone number or email, then complete a quick camera check. No text-message code is needed.

If you deleted your account, you can verify again after the deletion fully completes — deletion isn't immediate (see our privacy policy for details).

If you're having trouble with re-verification, see our troubleshooting guide or contact support.

Still need help? Chat with our team
Still need help? Chat with our team

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