Why was my verification denied?

If you see "Human is not confirmed" after your verification, it means our system or review team wasn't able to confirm your identity.

This can happen because:

• The camera check images weren't clear enough to verify you

• Our system detected a potential issue during the review process

What you can do:

If you believe this is a mistake, tap the Contact Support button on that screen. Our team will review your case and get back to you.

When contacting support, it helps to include:

• The phone number you used to verify

• The platform you were trying to verify on

We take every case seriously and want to make sure legitimate users aren't blocked.