Didn't receive your SMS code?

Your code should usually arrive within a minute.

Try these steps:

• Check your Messages app directly (not just notifications)

• Wait a minute before requesting another code

• Make sure you selected the correct country and entered the right number

• Restart your phone

• Request a new code

If you're traveling:

• Connect to WiFi

• International delivery can take a couple of minutes

Using a VoIP or virtual number?

Number apps and some VoIP services can't always receive verification codes. If possible, use your main mobile number.

Carrier blocking:

Our codes are sent from toll-free numbers in the US and Canada (and appear from the sender name VerifyYou in many other countries). Some carriers block automated messages — ask your carrier to unblock automated or toll-free messages. See Carrier blocking SMS codes for carrier-specific steps.

If codes still don't arrive after several minutes, contact support.